5 Feb 2024

Group Chief Operations & People Officer at African Management Institute (AMI)

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Job Description

AMI enables ambitious businesses across Africa to thrive. We deliver workplace learning that equips entrepreneurs and managers with the tools and training they need to succeed. AMI combines online and mobile tools with in-person workshops and on-the-job practice.

Summary

As we move rapidly into new markets, work with larger clients and take on more complex projects, we’re looking for a Group COPO to help move AMI to the next level of scale. We’re looking for a seasoned entrepreneurial leader to lead internal operations and shape a ‘one AMI’ culture across offices.

We’re open to shaping the exact job profile in line with the passions and specific talents of the right candidate and to building a team around you. We’ve shared some ideas below but are open to a variety of experience. What we do know is that you’ll have that rare combination of flawless execution and great people instincts. And you will share our passion for – and obsession with – enabling ambitious businesses across Africa to thrive.

Responsibilities:

  • People & Culture: People come first at AMI, and people’s skills sit at the core of this role. Beyond HR, you will be a culture shaper, experienced in building and retaining winning teams. You’ll lead rapid recruitment, shape our ‘One AMI’ culture across markets and drive our focus on employee development – a key strategic pillar as we scale. Our Ops and People teams will report to you, but your influence will reach across the company.
  • Org-building: We have 100+ staff in 5 offices and expect both numbers to double (at minimum) in the next 3 years. You will be a natural creator of processes and playbooks that ensure consistent quality and efficiency while stimulating innovation and will have the vision and experience to design and implement the right company-wide operating system to support growth.
  • Systems: You will review and optimise our systems across the company, collaborating with different teams to drive integration, lead change management and get the company working as a well-oiled machine.
  • Strategy execution & leadership: Reporting to the CEO, you will drive planning across the business units, functions and country offices, ensuring top-team cohesion and supporting other leaders as we translate our company strategy into results.
  • Back-end support: You’ll have a handle on everything that keeps the company ticking, overseeing teams that manage governance, compliance, legal and admin/office management, and ensuring our multi-country teams have the resources and environment needed to thrive.

Requirements

Skills & attributes

  • A people person. Culturally adept. Ability to communicate effectively across different levels, with local and international teams and stakeholders
  • Proven ability to build and lead a team, motivate staff, manage performance and drive delivery. Ability to work as part of a collaborative cross-border leadership team.
  • Ability to think strategically and creatively, and to execute methodically.
  • Ability to create order from chaos. Thrives in a fast-paced, entrepreneurial environment but able to design and implement effective structures and policies.
  • Unflinching attention to detail. Outstanding organizational and administrative skills. Are you the most organised person you know?
  • Organisational & management maturity – you understand what makes people tick, how to motivate teams, and how to build organisations where people thrive
  • Digitally savvy, experience implementing large organisation-level systems, able to quickly master and assess new systems, and map process flows to ensure that systems serve people – not the other way around
  • Commitment to AMI’s vision of becoming the champion for Africa’s business champions, through practical, evidence-based learning.
  • Willingness to engage in robust debate alongside deep respect for others
  • Rock-solid integrity. Team before ego.

Education and Experience

  • Minimum 12 years work experience, with at least 5 at a senior level with strategic influence
  • P&L experience (country or business line) strongly preferred
  • No sector experience, but you’ll have worked in an entrepreneurial and operational environment in an African market.
  • Masters degree or equivalent experience
  • AMI will consider candidates from any country, but preference will be given to African nationals. Candidates must be willing to live in Nairobi and free to travel across Africa.




Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 29 February. 2024





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