KEY TASKS AND RESPONSIBILITIES

• Devise and Implement Channel sales and service strategy ensuring alignment with overall company objectives and market demands.
• Building and maintaining strong relationship with partners at executive level, ensuring smooth collaboration
• Achieve set revenue and profitability targets for Bancassurance and alternative channels.
• Actively establish and maintain positive relationships with banks and other partners by providing exceptional service and solutions
• Ensure excellent customer experience, working in collaboration with the Business units and internal departments.
• Report channel performance to difference governance and business Committees
• Develop suitable solutions for the partners including co-creating innovative solutions with our partners
• Grow business that is transacted on the digital channels through our partners
• Provide technical guidance to partners staff and ensure continuous training.
• Ensure effective risk management and compliance with regulatory requirements and company policies.
• Maintain a high performance team.  Lead, mentor, and manage the team to achieve targets.
• Conduct in-depth research and analysis to understand the partner needs, preferences and trends in the industry.
• Collaborate across departments and business units to ensure that the partners’ needs are being met.
• Build relationships between Old Mutual Branches and partner branches across the country

SKILLS ,KNOWLEDGE,QUALIFICATIONS & EXPERIENCE

• At least 10 years of experience in insurance distribution, banking, insurance, account management or a related field.  5 years of which should be at senior management level
• Proven leadership experience in managing distribution channels and partner relationships.  Experience in insurance e-commerce and profit and loss responsibilities are added advantages.
• Bachelor’s degree in business, finance, marketing or related fields.  A post graduate degree is an added advantage
• Excellent analytical skills and can analyse data and market trends to identify business opportunities and make informed decisions.
• Ability to build and maintain positive relationships with partners, demonstrate empathy and manage conflicts effectively.
• Possess a sense of customer service and are a team-oriented individual.
• Strong interpersonal, problem-solving and negotiation skills.
• Excellent communication skills, both written and verbal.
• Strong organisational and planning skills.
• Willingness to travel when required.
• Expertise in Life Insurance is an added advantage