13 Apr 2021

Group IT Officer at Adaptis Africa

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Job Description

The Adaptis Group Africa, a market leader in growth and innovation through key portfolio companies across the continent.

Job Details

  • Understand the technologies in use at the company and provide recommendations on measures to be taken to increase operational efficiencies.
  • Develop dashboards to monitor performance metrics and parameters; measure and resource use and allocation across the company.
  • Install and configure computer hardware operating systems and applications.
  • Monitor and maintain computer systems and networks to ensure optimal performance.
  • Troubleshoot system and network problems, diagnosing and solving hardware or software faults.
  • Service Request, Incident and Problem Management
  • Implement centralized device management through an ITSM tool
  • Vendor management for IT hardware and software
  • Train staff on the use of computer systems and applications and other technological solutions in use or for future use at the company.
  • Monitor changes or advancements in technology and offer recommendations on how the company can adopt new technologies to competitive advantages in the sectors in which it works.
  • support the roll-out of new applications
  • set up new users’ accounts and profiles and deal with password issues
  • Carry out user management throughout the user lifecycle
  • Deliver across the entire Web/App lifecycle starting from conception, design, build, deployment, test and release to app stores and support
  • Provide technological support to the web design and development teams.
  • Design, develop and implement IT policies.
  • Any other task assigned to you by management.


Academic Qualifications

  • Bachelor degree in IT, Computer Science or a similar relevant field
  • Knowledge of programing languages such as Python and scripting languages such as Java Script and HTML

Relevant Experience

  • Three (3) years experience in maintaining IT systems in a challenging work environment experience in a related field.
  • Proven experience in ERP administration (Zoho would be an added advantage)
  • Demonstrable experience in the use of analytics engines to develop dashboards to draw insights
  • Experience in the use of ITSM tools to manage technology assets. Certification in ITIL or COBIT would be an added advantage

Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 13th May, 2021


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