Overview

Mwananchi Credit is seeking an ambitious and dynamic Head of Business Development And Strategy to spearhead growth initiatives and drive the company’s expansion. The successful candidate will be responsible for identifying opportunities, building strategic partnerships, enhancing customer acquisition strategies, and ensuring sustainable growth. This role requires a visionary leader with proven expertise in business development, market analysis, and customer-centric strategy implementation.

Key Responsibilities

• Conduct in-depth market research to identify trends and opportunities.
• Refine and improve product features in collaboration with stakeholders.
• Analyze product performance metrics and provide actionable insights.
• Develop and execute customer acquisition and retention strategies.
• Build and maintain strong strategic partnerships.
• Pursue new business opportunities that align with company objectives.
• Ensure high levels of customer satisfaction and loyalty.
• Provide leadership and mentorship to the business development team.

Qualifications & Requirements

• Bachelor’s degree in Business Administration, Marketing, Finance, or a related field (Master’s degree is an added advantage).
• Minimum of 7–10 years’ experience in business development, sales, or strategic growth roles, with at least 3 years in a leadership position.
• Strong track record of driving revenue growth and achieving business targets.
• Excellent analytical, negotiation, and communication skills.
• Demonstrated ability to build and manage partnerships across industries.
• Proven leadership and team management skills.
• Customer-focused mindset with strong problem-solving abilities.
• Familiarity with the financial services sector will be a distinct advantage.