ROLE OVERVIEW

• The Head of C2 Kenya will be responsible for driving new business revenue and customer value through cloud, cybersecurity, and Enterprise AI enabled solutions. The role focuses on positioning Liquid Intelligent Technologies as a leading Managed Service Provider (MSP) and trusted AI partner in the Kenyan market.

Key Responsibilities

• Revenue Targets: Accountable for achieving sales and revenue targets as defined in business cases.
• Market Positioning: Establish and grow Liquid’s presence as a Managed Service Provider and Enterprise AI solutions leader in Kenya.
• Vendor Partnerships: Leverage MSP status to co‑sell with Microsoft and other partners, positioning Liquid as the go‑to partner in AI and cloud.
• Financial Reporting: Define transparent reporting structures for cloud and AI products, ensuring visibility on revenue, GP, and market share.
• Product Guidance: Work with product managers, pricing, partners, and marketing to turn insights into actionable sales strategies.
• Performance Tracking: Develop and maintain monthly, quarterly, and annual performance reports against budgeted targets.
• Customer Engagement: Serve as the single point of contact for escalations and high‑value engagements, ensuring customer satisfaction.
• Strategic Planning: Input into annual strategic plans for C2 and AI, ensuring implementation across Kenya.
• Innovation Enablement: Drive idea creation and empower innovation through agile team management.
• Pricing Strategy: Ensure competitive pricing and licensing, incorporating local market feedback.
• Training & Enablement: Coordinate training programs to maintain MSP status and build AI adoption capacity.
• Cross‑Functional Collaboration: Facilitate engagement across IT, Marketing, Products, Sales, and Networks to ensure success of strategic initiatives.
• Team Leadership: Manage and nurture a diverse sales team, assign targets, and conduct regular reviews.

Qualifications, Knowledge, and Skills

• Degree in Business Management, Computer Science, or related field.
• Cloud and AI certifications (Microsoft ecosystem preferred).
• 5+ years in enterprise software/cloud/cyber security sales.
• 3+ years in AI solutions or product development.
• Strong knowledge of IaaS, PaaS, SaaS, and AI applications.
• Proven experience in budgeting, financial reporting, and sales operations.
• Excellent communication, negotiation, and problem‑solving skills.
• Deep understanding of the Kenyan cloud and AI market.
• Experience managing and motivating sales teams.