POSITION SUMMARY

• The Head of ICT is responsible for the strategic leadership, development, implementation, and management of Information and Communication Technology (ICT) systems and infrastructure to support the mission and objectives of the Kenya Red Cross Society (KRCS). The role involves providing innovative solutions, ensuring the security and efficiency of ICT operations, and enhancing the organization’s digital transformation.

Strategic Leadership

• Develop and implement the organization’s ICT strategy aligned with KRCS’s mission and goals.
• Provide guidance on technology trends and recommend solutions to improve operational efficiency.
• Lead digital transformation initiatives across the organization.

ICT Governance and Policy Development

• Establish and enforce ICT policies, standards, and procedures to ensure compliance and security.
• Ensure the integrity, availability, and confidentiality of data and information systems.
• Oversee risk management processes for ICT systems and cybersecurity.

ICT Infrastructure and Systems Management

• Oversee the design, deployment, and maintenance of ICT infrastructure, including networks, hardware, and software.
• Ensure reliable and efficient systems to support organizational operations.
• Manage vendor relationships and ICT procurement to achieve cost-effective solutions.

Digital Solutions and Innovation

• Promote the adoption of innovative technology to enhance program delivery and operations.
• Lead the development and implementation of custom applications and tools.
• Collaborate with stakeholders to integrate ICT solutions into emergency response operations.

Team Leadership and Capacity Building

• Recruit, mentor, and manage ICT staff to ensure a high-performing team.
• Develop and implement capacity-building initiatives to enhance staff ICT skills.
• Foster a culture of continuous learning and innovation within the ICT team.

Budgeting and Resource Management

• Develop and manage the ICT budget, ensuring optimal allocation of resources.
• Monitor ICT expenses and identify cost-saving opportunities.

Stakeholder Engagement

• Collaborate with internal and external stakeholders to support program delivery through ICT.
• Represent KRCS in relevant forums, partnerships, and networks.

Key Qualifications and Experience:

• Education: Bachelor’s degree in Computer Science, Information Technology, or related field. A Master’s degree in ICT or Management is an added advantage.
• Experience: At least 10 years of experience in ICT management, with 5+ years in a leadership role.
• Demonstrated experience in ICT strategy development, digital transformation, and cybersecurity.
• Proven track record in implementing large-scale ICT projects.

Key Competencies:

• Strong leadership and team management skills.
• Excellent knowledge of ICT systems, emerging technologies, and cybersecurity.
• Strategic thinking and ability to align ICT initiatives with organizational goals.
• Excellent problem-solving and decision-making skills.
• Strong communication and interpersonal skills.