The Head of Logistics Operations – Electric is responsible for overseeing and optimizing logistics operations across the electric business unit, focusing on last-mile logistics enablement. This role includes coordinating outbound and reverse logistics, managing delivery efficiency, and supervising 3PL (Third-Party Logistics) partnerships to ensure seamless stoves delivery to customers. The position plays a critical role in ensuring cost-effective, timely delivery and high service quality for all our electric business unit customers.

Duties and Responsibilities:

• Logistics Coordination:
  • Manage and oversee outbound logistics to ensure timely and efficient delivery of products.
  • Coordinate with drivers and fleet managers to maintain smooth delivery processes.
• Reverse Logistics Management:
  • Develop and implement strategies for managing reverse logistics, including repossessions, returns and repairs.
  • Ensure proper handling, storage, and reallocation of returned products.
• Delivery Efficiency:
  • Monitor and improve delivery KPIs to ensure consistent efficiency.
  • Identify bottlenecks in the supply chain and implement solutions to address them.
• 3PL Partner Management:
  • Collaborate with external logistics providers to optimize operations.
  • Negotiate and manage contracts with third-party logistics partners.
• Operational Oversight:
  • Align logistics strategies with overall company goals and ensure adherence to SOPs.
  • Monitor and report on logistics costs, identifying areas for cost reduction.
• Compliance and Safety:
  • Ensure all logistics activities comply with local regulations and company policies.
  • Develop and maintain safety protocols to minimize risks in logistics operations.
• Team Leadership:
  • Lead and mentor the logistics team to build a high-performing unit.
  • Foster a culture of accountability, collaboration, and innovation.

Skills and Experience:

Proven Experience:

• A minimum of 5 years of experience in logistics or supply chain management, with demonstrated success in overseeing and optimizing logistics operations.

Industry Knowledge:

• Comprehensive understanding of logistics best practices, emerging trends, and technologies within the electric or renewable energy sector.

Communication Skills:

• Strong verbal and written communication skills, with the ability to effectively liaise with stakeholders, negotiate with partners, and provide clear direction to teams.

Leadership Skills:

• Exceptional leadership capabilities with a proven track record of managing and developing high-performing teams in logistics or supply chain roles.

Project Management:

• Advanced project management skills, including planning, execution, and performance measurement of logistics and supply chain initiatives.

Collaboration:

• Ability to collaborate with internal and external stakeholders, including third-party logistics (3PL) providers, to ensure seamless supply chain operations.

Analytical Skills:

• Proficiency in analyzing logistics data and KPIs to identify areas for improvement and optimize operations.

Software Proficiency:

• Experience with logistics management tools and software to streamline operations and reporting.

Regulatory Knowledge:

• Familiarity with local and international logistics regulations, standards, and compliance requirements.

Negotiation Skills:

• Strong negotiation abilities to manage contracts and partnerships with third-party logistics providers.

Environmental Awareness:

• Knowledge of sustainable logistics practices and a commitment to implementing eco-friendly supply chain strategies.

Technical Knowledge:

• Understanding of reverse logistics and repair/refurbishment processes in the electric product sector.