Job Overview:

We are seeking a dynamic and experienced Head Roaster to join our team. This role is integral to our operations, requiring a versatile individual who is passionate about coffee and capable of handling a variety of tasks to ensure the smooth and successful running of our business. The ideal candidate will be a leader who takes initiative, works independently, and has a keen eye for quality and detail.

Key Responsibilities:

Coffee Roasting:

• Perform and oversee all coffee roasting activities, ensuring consistency and quality in every batch.
• Develop and refine roasting profiles to bring out the best characteristics of our beans.
• Manage inventory of green and roasted coffee, ensuring optimal stock levels.
• Safely operate the coffee roaster, adhering to all safety protocols and procedures.

Quality Control:

• Conduct regular espresso & cupping sessions to evaluate and maintain the highest quality standards.
• Monitor and maintain quality control throughout the roasting process.
• Implement and improve quality control procedures to ensure consistent product excellence.

Barista Training:

• Provide comprehensive training to customers’ baristas, focusing on coffee preparation, brewing techniques, and customer service.
• Stay updated with industry trends and new techniques to continuously improve training programs.

Operational Support:

• Assist in daily operations, including packaging, labeling, and order fulfillment.
• Ensure the cleanliness and organization of the roasting and production areas.
• Perform routine maintenance and troubleshooting of roasting equipment.

Leadership and Initiative:

• Lead by example, fostering a culture of excellence, teamwork, and continuous improvement.
• Take initiative to identify and address operational challenges and opportunities.
• Work independently and proactively, with minimal supervision, to meet business goals.

Sales and Customer Acquisition:

• Actively participate in sales efforts to attract new customers and grow our client base.
• Develop and maintain relationships with cafes, restaurants, and retail partners.
• Represent Steans Beans Kenya at industry events, trade shows, and coffee expos to promote our products and services.