Job Purpose/Objective

• An officer at this level will be deployed in a busy Level 3B Hospital and will be responsible for managing all administrative services. They will oversee and coordinate administrative functions to ensure efficient, compliant, and patient-centered service delivery in the facility, supporting clinical operations and strengthening overall performance in line with Ministry of Health standards.

Key Responsibilities:

• Oversee daily administrative operations of the hospital
• Develop and implement hospital policies and procedures in line with Ministry of Health (MOH) guidelines
• Manage hospital budgets, financial planning, and resource allocation
• Supervise administrative staff and coordinate HR functions including recruitment, training, and performance management
• Ensure compliance with government regulations, public service policies, and healthcare standards;
• Coordinate procurement and supply chain management of medical and non-medical supplies;
• Prepare and present administrative and financial reports to hospital management and county health authorities;
• Strengthen partnerships with stakeholders including county government, NGOs, and community representatives
• Oversee maintenance of hospital facilities and assets
• Promote quality improvement and patient-centered service delivery
• Health Fleet Management
• Maintain Health assets and liabilities
• Ensure safety and security of employees and patients within the hospital premises in accordance with the Occupational Safety and Health guidelines
• Coordinate the preparation of the hospital annual operating plan and budget
• Ensure reliable provision and efficient utilization of electricity, water, gas and communication supplies to the hospital.
• Prepare and submit monthly and quarterly reports to the Medical Officer in Charge.

Key Result Areas:

• Infrastructure development and maintenance
• Human resource management and development
• Performance management
• Financial management and sustainability
• Occupational Safety and Security
• Satisfaction surveys
• Quality assurance
• Procurement Security for staff and patients
• Provision of utilities
• Hospital fleet management
• Facilities and assets management
• Records and Information management

Required Qualifications and Experience:

• Higher National Diploma as well as relevant professional qualification.
• Desired, 5 years relevant working experience
• Higher level technical expertise that requires moderate to long range planning, analysis, problem solving and reporting

Essential Skills and Core Competencies

• Healthcare Systems Knowledge: Understanding hospital operations, clinical workflows, and regulatory compliance. Financial Management: Budgeting, cost control, and resource allocation.
• Human Resource Management: Staffing, performance management, and labor laws.
• Quality and Risk Management: Patient safety, accreditation standards (ISO, JCI).
• Leadership and Communication: Ability to lead multidisciplinary teams and engage stakeholders.
• Data Analysis and IT Skills: Familiarity with health information systems and data-driven decision-making.