The Kenya Institute of Mass Communication (KIMC) was established in 1961 and was named as the then Voice of Kenya Training School. Its main purpose was to train electronic engineering and technicians for the then, Kenya Broadcasting Service (KBS), that was later rebranded in 1962 as the Kenya Broadcasting Corporation (KBC)

REF NO: KIMC/HO/HR/02/2023

Duties and responsibilities at this level will entail;

• Implementing hospitality policies, strategies, programmes and procedures;
• Delegating duties to junior staff, supervise and ensure that the duties are well performed in line with the set targets:
• Maintaining furniture, equipment and linen to ensure retention of good quality and minimize losses and damages:
• Assisting in preparation of mise en place;
• Ensuring proper storage of all hospitality equipment used;
• Ensuring supplies and equipment are adequate in quality and quantity;
• Ensuring use of standard operating procedures;
• Ensuring inventory control to prevent theft and for accountability purposes:
• Making reservations in food serving areas;
• Ensuring proper and timely setting up of tables:
• Ensuring the environment within the service area is clean;
• Handling guest complains and requests during service;
• Adhering to relevant legal, health and safety regulations and guidelines;
• Making use of hospitality information management systems:
• Facilitating events hosting and management:
• Proper planning of activities, duty roasters and setting standards;
• Handling of visitors and conferencing services; and
• Undertaking hospitality mentorship programmes.

Job Specification

For appointment to this grade an officer must have:

• Served in the grade of Hospitality Officer Il, KIMC Grade 8 for a minimum period of three (3) years;
• Bachelors degree in the following disciplines: Hotel and Catering Management,
• Hotel and Hospitality Management, Hotel and Culinary Management or its equivalent qualification from a recognized Institution;
• Food handlers” certificate; and
• Certificate in computer application skills.

Terms of Service

• The successful candidate will be on Permanent and Pensicnable terms of service. The Minimum basic salary for this position will range from Kshs. 49,329 – Kshs. 68,909 per month exclusive of allowances,