POSITION OF OPERATIONS MANAGER, NAIROBI.

Key Requirements:

• Proven experience (7+ years) as an Operations Manager, F&B Manager, or in a similar role within the hospitality industry.
• Strong knowledge of Food & Beverage operations, including menu development, inventory management, and cost control.
• Excellent leadership, team-building, and interpersonal skills with the ability to motivate and inspire a team.
• Strong financial acumen with experience managing budgets, forecasts, and maximizing profitability.
• Outstanding customer service orientation, with a commitment to exceeding guest expectations.
• Ability to work under pressure in a fast-paced environment while maintaining high standards.
• Exceptional problem-solving and organizational skills.
• Flexibility to work evenings, weekends, and holidays as required.

Desirable Skills:

• Relevant certifications in Hotel Management, F&B, or Hospitality.
• Knowledge of POS systems and hotel management software.
• Previous experience in upscale or luxury hotel operations is a plus.