Job brief

We are looking for a Hotel Human Resources (HR) Manager who can oversee employee hiring and onboarding experience as well as assisting in crafting company policies. The role focuses on employee training and payroll management and requires good knowledge of labour laws.

Responsibilities

• Develop hiring plans for every department in the hotel based on seasonal necessities.
• Monitor employee working and attendance schedules
• Assess, screen, and interview job candidates.
• Work to onboard new hires to make them feel comfortable.
• Report on employee turnover rates.
• Organize training programs for all hotel employees such as customer service skills training.
• Serve as a liaison for employees who possess inquiries on job-related issues.
• Collaborate accommodation, transport, and catering for our employees when needed.
• Administer remuneration, severance, and benefits policies.
• Make sure the hotel staff complies with relevant safety and health rules.
• Ensures that every employee receives an appraisal every 12 months or as required by hotel management policy, and that all appraisals are reviewed and improvement needs are followed up on as needed.

Requirements

• Degree in HR, additional diploma in Hotel Management is a plus
• 5+ years of HR in hospitality industry
• Proficient knowledge of payroll software’s
• Good interpersonal skills and responsive demeanour
• Knowledge of labour and hotel regulations and laws
• Professional, organized, and can multitask
• Ability to manage conflicts at work