JOB DESCRIPTION FOR HOTEL MANAGER

• Analyze company operations to pinpoint opportunities and areas that need to be reorganized, downsized, or eliminated
• Establish expected standards for service to guests and members, decor, housekeeping, food quality, and banquet operations
• Supervise Hotel’s staff
• Manage the Hotel to achieve the set financial target
• Meet and Greet guests
• Establish and maintain cordial relationships with hotel members
• Responsible for preparing budgets, marketing strategies and setting targets for the Hotel
• Prepare and submit reports to the Management Committee of the Hotel
• Live on Hotel’s premises and be on call 24 hours a day to resolve problems or emergencies
• Review and analyze expenditure, financial, and operations reports to determine requirements for increasing profits, such as need for increase in subscription
• Recommend capital expenditures for acquisition of new equipment, which would increase efficiency and services
• Approve requisitions for equipment, materials, and supplies within limits of the budget
• Direct investigations into causes of customer complaints and report to Management Committee, if necessary
• Negotiate contracts with equipment and materials suppliers
• Act as representative before government commissions or regulatory bodies during the review of policies or procedures
• Conduct performance appraisal/review for staff members under your supervision
• Meet regularly with department heads to keep informed, offer direction, plan and coordinate
• Responsible for informing new members of the Hotel’s rules and regulations
• Responsible for the overall management of the operations of the Hotel