Location    :  SAFARI BEACH HOTEL (along Beach Road Diani)

Reports to :  OPERATIONS COORDINATOR

Oversees   :  Room Stewards, Cleaners and Laundry Attendants

Job Summary

Safari Beach Hotel in Diani, South Coast is looking to recruit an experienced Housekeeping Manager able to organize their team and implement benchmarked standards to ensure hygiene is maintained in the Hotel Facilities.

Salary Range is between Ksh. 50,000-60,000/-.

Responsibilities include

• Offer administrative support by resource planning, staff attendance reporting, allocating staff duties and discipline management.
• Implement room/cleaning checklists to facilitate guest room/ facility inspection after cleaning.
• To resolve guest room complaints and escalate to relevant department for corrective action.
• To maintain housekeeping supplies and inventory by minimizing wastage.
• To consistently liaise with the reception to confirm booked rooms, check outs, day occupancies and ready to sell rooms.
• Make timely requisitions for purchase of all housekeeping supplies and linen.
• Reports and safeguards lost & found property in line with Company procedures.
• Maintains proper housekeeping reports and ledgers and circulates the same to the relevant departments.
• Performs daily room checks to maintain rooming standards and follow up on repairs where needed.
• Represent the housekeeping department at the management meetings.
• Continuously trains staff and keeps in the know on changing trends in the Hotel Industry. 

Qualifications

• A minimum 4-6 years Managerial / leadership posting in a busy hospitality establishment.
• A Degree in Hotel Management or  a Diploma Housekeeping & Laundry Techniques or its equivalent, from a recognized institution.
• Computer literacy i.e.  MS Office Suite
• Highly organized and able to delegate /multi task.
• Able to effectively communicate both verbally and in writing
• Exceptional attention to detail.
• Strong people management skills.
• Available to commence duty from July 2024.