KEY ROLES AND RESPONSIBILITIES

• Consolidate, track, and report on staff annual leave with assistance from business units/line managers.
• Ensure the proper and timely filing and retrieval of all HR-related documents.
• Support the HR & Administration Manager with new staff onboarding, including induction and orientation.
• Foster a positive employee relations environment by addressing grievances, conducting investigations, and providing guidance on conflict resolution to maintain a harmonious work environment.
• Implement disciplinary procedures in accordance with employment and company policy.
• Coordinate with project administrators to ensure medical cover through insurance or on-site services for all staff and outsourced clients, in accordance with service level agreements.
• Requisition staff IDs as approved by the HR Manager.
• Prepare and share monthly HR analysis reports with the HR Manager.
• Ensure legal compliance, including maintaining a legal dashboard and meeting statutory requirements.
• Assess training needs and coordinate learning and development initiatives in collaboration with respective line managers, ensuring effective communication for implementation.
• Design and implement a comprehensive training and development program to enhance employee skills and competencies, aligning with organizational goals and individual career development plans.
• Develop and maintain a performance management system that includes goal setting, regular performance reviews, and feedback mechanisms to promote employee engagement and accountability.
• Ensure that all staff members possess job descriptions and key performance indicators (KPIs) tailored to their roles.
• Prepare KPIs and appraisal schedules for staff members.
• Provide training on Q-sourcing policies and procedures.
• Perform administrative tasks as required.
• Streamline the recruitment process by developing effective strategies to identify recruitment needs.
• Coordinate staff meetings and ensure timely closure of raised issues in collaboration with project administrators.
• HR & Administration Manager for day-to-day reporting on strategy and approvals
• All other Line departments-stakeholder in the HR process for guidance in managing of employee issues (performance management, training needs, procurement needs etc.)
• HR practioners in the Market for benchmarking on best practices.
• HR Consultants for consultancy and training services
• Other HR bodies like the HR Association of Kenya for professional growth.

  QUALIFICATIONS AND EXPERIENCE:

• Degree-level education in Human Resource Management.
• Postgraduate Diploma in HR would be of added advantage.
• At Least 3 years of generalist Human Resources Experience.
• HR professional membership is desired
• Consultancy industry and business awareness
• Excellent planning & Organisation skills.
• Knowledge of payroll management, basic accounting  and proficiency in Excel is desired
• Excellent interpersonal skills.
• Tact, swiftness and attention to detail are a MUST
• Knowledge of statutory financial compliance i.e. with KRA, NSSF, NHIF and Withholding Tax is must.
• Excellent problem solving and decision making skills
• Expert knowledge of the Kenya labour laws and familiarity with International Labour laws.