• Our client in the advertising industry is looking for a skilled Human Resource Officer who will support the overall HR function. They will work together with other members of the HR team in the implementation of core HR processes to ensure overall employee satisfaction and productivity, enhance employee experience, and promote company citizenship to deliver the organization’s strategic and operational business excellence.
• Work requirements and tasks will be guided by the HR department’s Standard Operating Procedures (SOP) which are reviewed periodically but will fall broadly into the following Key Responsibility Areas:

Key Responsibilities

Administrative Duties

• Support the HR function effectively by delivering speedy service to our internal customers on a day-to-day basis.
• Efficient employee data management by ensuring that the company has the correct and up-to-date data for all employees through accurate file and database management.
• Staff attendance management which includes registering new staff on the biometric system, updating the HR attendance system accordingly, and generating reports as required.
• Assist in the preparation of staff contracts and offer letters as well as keeping track of contract expiry and end of probations.
• Timely generation of statutory e-slips every month.
• Overseeing proper management of office facilities.

Recruitment and Onboarding

• Support end-to-end recruitment process which includes assisting Line Managers in identifying manpower needs, JD development, posting of job advertisements, and providing support in conducting selection interviews.
• Support Line Managers in ensuring that all new hires are properly inducted and that all new hires receive the needed information and resources for a smooth transition into their new roles.
• Coordinate reference checks for new hires.
• Ensure the delivery of offer letters, contracts, probation confirmations, and change of status documents and proper file management of these employee documents.

Employee Engagement and Well-being

• Responsible for Employee medical benefits administration as well as organizing health talks as part of supporting employee’s well-being.
• Carrying out awareness of HR policies and ensuring compliance from staff.
• Conflict resolution.
• Support in the delivery of retention strategies and initiatives.
• Participate in conducting employee engagement surveys.
• Coordinate employee engagement programs and other staff welfare activities.

Learning & Development

• Ensure a follow-up of personal development plans is in place and implemented in line with the organizational learning and development plan.
• Assist in documentation and review of high-performing talents within the specific time
• Facilitate the learning needs programs and the way forward for them
• Coordination of the learning needs request /assessment and training and their review
• Communicate the monthly training calendar to all the staff a month before to the due date for planning purposes.

Other HR functions

• Assisting in the implementation of performance appraisals by providing guidance to staff and ensuring. that appraisals are done as per the required standards and promptly.
• Assist in updating information on staff compensation and benefits.
• Support the planning and implementation of CSR activities.
• Supervision of receptionists and office assistants.
• Maintain accurate leave data of all staff, track all employee leaves, and ensure adherence to leave policy.
• Maintain the work structure by updating job requirements and job descriptions for all positions.
• Listening to and resolving employee grievances.
• Supporting the management of disciplinary issues in line with the company policy and labor statutes.
• Maintain accurate leave data of all staff, track all employee leaves, and ensure the leaves are utilized from time to time by employee adherence to leave policy.
• Effectively manage all the employee life cycle transactions.
• Prepares employee separation notices and related documentation, and conducts stay/ exit interviews to determine the possibility of retention and to understand reasons behind separations.
• Notify the finance department on time about exits and provide the required data to arrive at the full and final settlement.
• Accurate Employee master data and Complete Employee filing.
• Quick response and documentation of employee issues.
• Any other duties assigned by the Line Manager.

Skills & Qualifications

• A Bachelor’s degree from a recognized university with the relevant professional qualification is required.
• Minimum 3 years experience in HR role.
• Should be a member of the Institute of Human Resource Management.
• Pleasant personality, organized and tactful.
• Excellent communication and interpersonal skills.
• Ability to multi-task in a fast-paced environment.
• Ability to work independently and in a collaborative environment.
• Assertive and able to manage strong personalities