About You

Dalberg is currently seeking a motivated and entrepreneurial candidate to join its operations team as HR Senior Manager. This is a full-time role that will be based in Kenya, South Africa, or Rwanda. The HR Senior Manager will play a key role in running the HR function for ~50 staff across our rapidly growing Africa presences in Addis Ababa, Kigali, Nairobi, Dar es Salaam, Johannesburg, Lagos, Abidjan, Dakar, and Rabat.

Reporting to the People/Talent Lead(s) and liaising with colleagues across the globe, this role will manage a growing team of ~2-3 professionals in the People function. The HR Senior Manager’s role will be to lead processes and initiatives across multiple HR aspects including, but not limited to recruiting, performance management, training, onboarding/offboarding, policies and compliance, staff satisfaction, etc. This role is both strategic as well as implementation focused.

qualifications and experience

• Ability to detect and anticipate HR needs to concretely meet Dalberg’s growth objectives, while ensuring the well-being of employees on all HR levels
• Experience in attracting, recruiting, developing, motivating, and retaining talent in a fast-paced culture
• Excellent understanding of trends, innovations and best practices in human capital development and succession preparation
• Critical thinking, attention to detail and ability to solve problems, along with strong analytical skills, especially qualitative analysis on human resources and the ability to synthesize results to inform decision making
• Proven ability to manage multiple processes simultaneously, adjust priorities when necessary, work under pressure, manage modules transparently and meet tight deadlines
• Mastery of HR / labor law legislation in example countries where Dalberg has a presence in Africa
• Experience working with and managing HR staff to implement business strategies
• Experience managing multiple stakeholders and working with senior management
• Experience in a strategic position in professional services companies such as consulting, law or accounting firms, or at least in a multinational company
• Experience working in Africa and/or other developing contexts
• Minimum qualifications of a Bachelor’s degree
• At least 7 years of professional experience, with at least 4 years in an HR focused role
• Fluency in English and French

Relational and emotional skills required:

• Empathy and strong communication skills to liaise effectively with all company employees, and effectively present and advocate for internal development opportunities
• Intercultural sensitivity, knowledge and ability to work with people from diverse backgrounds
• Pragmatism, to manage the expectations and aspirations of employees
• Responsiveness and ability to proactively bring forward proposals to promote relevant internal developments benefiting both parties
• Sensitivity and discretion in handling information
• Excellent interpersonal, presentation, verbal and written communication and team management skills

Desired digital skills:

• Ability to learn and use software packages such as Deltek Maconomy and Talent, and others
• Deep knowledge of Microsoft Office (Word, Excel, PowerPoint, Sharepoint)
• Knowledge of social media and other professional networks (eg Glassdoor, LinkedIn, etc.)