Role & Responsibilities  
Deliverables:  

• Assess and document current HR processes across the employee lifecycle.
• Design and implement improved HR operating procedures, controls, and governance mechanisms.
• Standardise and optimise core HR administration activities, including payroll-related processes and employee records management.
• Develop and implement employee training, development, and career progression frameworks.
• Improve HR service delivery and employee experience across the organisation.
• Support employee relations activities and ensure consistent application of HR policies and procedures.
• Build sustainable HR operating practices that can be maintained by the internal team following implementation.

Requirements  
Experience required: 

• Experience implementing and improving HR operating models, systems, and processes.
• Experience supporting HR functions within manufacturing, industrial, logistics, or operationally intensive environments.
• Track record of delivering HR transformation or process improvement initiatives.
• Experience supporting employee development, performance management, and organisational capability-building programmes.
• Experience working within growing organisations requiring scalable HR structures.

Technical requirements: 

• Strong understanding of HR operations and employee lifecycle management.
• Ability to design and implement practical HR policies, workflows, and operating procedures.
• Knowledge of payroll administration controls and HR process governance.
• Ability to translate strategic HR guidance into operational execution.
• Strong project management capability with a focus on implementation and adoption.

Soft skills: 

• Highly execution-oriented with strong attention to detail.
• Self-directed and able to work independently with limited supervision.
• Strong stakeholder management and communication skills.
• Practical problem-solving approach and continuous improvement mindset.
• Ability to build trust and credibility across all levels of the organisation.