With the support of the Head of function, this role provides Human capital administrative service and is responsible and accountable for the delivery of all HC processes as part of a business unit HC team. The role supports General Insurance.

KEY TASKS AND RESPONSIBILITIES

• Support with the recruitment process i.e., schedule interviews, draft offer letters, request for pay proposal, onboarding pack including Machine configuration.
• Drafting of all the employees’ letters i.e., Bank letters, Visa, Resignation acceptance, transfer letters etc.
• Conduct all the necessary checks prior to on boarding, and including AML Checks.
• Records management: staff files are complete by ensuring that all files are updated, and all documents properly filed.
• Work with the Resourcing Manager to ensure end to end onboarding and offboarding of staff in Workday, laptop requisition and follow through and set up of joiners on all the applicable operating systems.
• Timely initiation of exits for clearance and payment of final dues.
• Co-ordinate the administration of the staff medical scheme.
• Custody of all the Human capital dash boards for accurate workforce reporting.
• Staff benefit – Newborn, Bereavement & Wedding Tokens.
• Preparation, issuance and filing of Reference letters, recommendation letters, Resignation Acceptance, bank letters & Certificate of service.
• Staff welfare – managing staff welfare such as wedding tokens, newborn tokens etc.
• Staff contracts, extensions, confirmations letters and ensuring that the documents are properly filed.
• D365 Support/Raising Requisitions.
• Prepare payroll Inputs.
• System support – CRM support, workday support, Hummingbird, reminders for staff clearance, approving staff benefits such as training, Motor insurance, CII Registration, IIK Registration, Calendar Distribution.
• Monthly reporting of joiners and leavers.
• HRMIS: creation of staff on the various systems and ensure data accuracy.

SKILLS AND COMPETENCIES

Technical Skills

• Proficient in MS Office; knowledge of HRMS is a plus.
• Excellent communication.
• Interpersonal skills.
• Problem-solving and decision-making aptitude.
• Strong ethics and reliability.

Generic Competencies:

• Planning and organizing.
• Analytical Thinking & Risk Management.
• Process Discipline and Quality Orientation.
• Decision Making.
• Business Acumen.
• Strategic Orientation.
• Result Orientation.
• Developing Self/Others.
• Culture sensitivity on Diversity, Equity and Inclusion.

QUALIFICATIONS & EXPERIENCE

Required Experience

• 1 to 3 years’ experience.
• Sound Knowledge of Human Resources (Recruitment, training & development etc.)

Educational Requirement

• Bachelor’s Degree in a business-related field.
• Diploma in Human Resources.
• HR Certification.