Duties and Responsibilities

• Screening potential employees’ resumes and application forms to identify suitable candidates to fill company job vacancies.
• Headhunting for potential suitable candidates for vacancies through different platforms. e.g., LinkedIn.
• Organizing interviews with shortlisted candidates.
• Preparing and posting job advertisements to job boards and social media platforms.
• Assisting the HR staff in gathering market salary information.
• Preparing and sending offer and rejection letters or emails to candidates.
• Coordinating new hire orientations.
• Maintain a satisfied level of customer service with clients both internal and external.
• Properly handle client requests through responsiveness, follow-up, and escalation.
• Prioritize activities for the best interest of the team when working on joint projects.
• Handle client requests and deliver quality solutions if able or escalate the request to a more senior team member.
• Any other duties as assigned by the HR Operations Director.

Qualifications and Experience

• Bachelor’s degree in Human Resource Management.
• Minimum of a B plain in K.C.S.E
• Proficiency in all Microsoft Office applications.
• The ability to work as part of a team.
• Strong analytical and problem-solving skills.
• Excellent administrative and organizational skills.
• Effective communication skills.
• Detail-oriented.