About the role

The Human Resources & Administration Manager is responsible for ensuring that HR management strategy and functions are carried out effectively within the Kenya Country Office, in order to achieve the organization’s business objectives.  Responsible to ensure that the HR policies and practices are understood and applied effectively, fairly and cost efficiently throughout the office.   To be responsible for developing, maintaining and implementing essential HR Management, Employee Information management and HR administrative and operational systems within the country and to enable the team function smoothly and effectively. Proactively taking responsibility for making things work, for example managing the internal and external relationships that are relevant to people management and the performance of the relevant external suppliers and service providers.  It is responsible for the provision of Tier 1 HR management in-country and is a member of the country leadership team.  The role works closely with the Global/Regional/Africa HR functions.

Key outcomes

• Compliance with Christian Aid policies, procedures and standards especially in the areas of HR management, Employee Information Management, HR Administration, and general HR operational systems in the office
• Effective and efficient HR processes and systems in place and maintained throughout the country office and for managing relationships with relevant partners and external suppliers.
• High quality advice provided to staff, managers and leadership on issues related to HR compliance and correct procedures including but not limited to record keeping/filing, recruitments, induction, performance management, employee relations and exit processes.
• Accurate maintenance of records, data and HR systems relating to office HR administration and operations, including the monthly, quarterly and annual reporting and fulfilment of all Christian Aid procedural requirements.
• Effective and efficient HR support within the employee life cycle, ensuring supportive systems that include legal, office environment, health, safety & security, quality management of contracts, local HR procurements and provision of first line HR technical support.
• Ensures adequate local inductions and onboarding is provided for new staff based on relevant CA policies and guidelines, as well as country specific requirements.
• Ensures the Country office is in compliance with local Legislation (including labour and operational laws of a country).
• Effective procurement and management of external suppliers to agreed service level agreements through effective relationship management.
• Recruitment, management and development of high performing team who are meeting their objectives.
• Creation of awareness of HR policies to staff, staff provided with training on relevant HR operational systems, coordination of learning initiatives and provision of support in organisational staff survey initiatives.
• Support provided to leadership in change management initiatives.

 General Administration

• Manage day-to-day office operations; oversee and coordinate overall office activities and provide administrative support to the executive leadership.
• Manage relationship with facilities management, coordinate office maintenance and support needs.
• Supervise the acquisition and maintenance of computer equipment and office supplies
• Serve as the main point of contact with Christian Aid outsourced IT services provider(s) to ensure all end-user computer and related IT needs are addressed in a timely manner
• Identify and oversee services with commercial vendors for all of Christian Aid HR and administration requirements

About you

• The role is positioned within the Finance and operations Family and its focus is to ensure core Human Resource & Administration systems function effectively in the country programme. The role will directly support management with staff and other service provider recruitment, selection, induction and performance management, learning and development, governance and compliance and effective line management of human resource and administration staff.
• The role is jointly responsible for making strategic decisions with other country leadership team members; and plays a significant role in shaping the country office’s team structure, culture and ability to use systems effectively. It manages CA property and it sources and secures various contracts (with suppliers, service providers, consultants). The role is heavily involved in recruitment of new staff and ensures that staff are properly inducted.
• It is responsible for all health, safety and security issues pertaining to staff and visitors. The role has a strategic influence, e.g. involvement in setting the country programme’s strategic direction and developing and managing budgets within the country offices. The role is keenly involved in change processes including implementation of new policies and systems as they are rolled out. The role works closely with the Security Adviser to support the CM in security management, initiates health and safety training in-country, and ensures effective resourcing of health and safety for all staff (e.g. fire extinguishers). The role is also usually a member of the country-level Incident Management Team for handling any emergencies. The role is fundamental to creating a conducive working environment for all staff. The role is responsible to ensure that the country labour laws are in incorporated into strategies, policies and procedures in line with CA.