Fanisi is a HR consulting and management company that guides enterprises in setting up management and development of their workforce. We support Small and Medium Enterprises to excel in improving the people component of their businesses and organizations by building human capital through developing employee related policies and practices, staff training and development, incentive programs, talent acquisition and retention.

Overview:

• We are seeking a strategic and detailed Human Resource Officer to join our Project in Kenya. The HR Officer will play a crucial role in supporting the Creative Business Development Program by managing all aspects of human resources, from onboarding to end-to-end HR functions. The ideal candidate will have a strong background in HR operations, with experience in project management being a significant advantage.

Key Responsibilities:

Onboarding and Orientation:

• Develop and implement effective onboarding programs to welcome new employees.
• Conduct orientation sessions to introduce new hires to the organization’s culture, policies, and procedures.
• Ensure all new hires complete necessary paperwork and understand their roles and responsibilities.

Recruitment and Talent Acquisition:

• Coordinate and manage the recruitment process, including job postings, screening, interviewing, and selecting candidates.
• Develop and maintain a talent pool to support the program’s growth and expansion.
• Work with department heads to identify staffing needs and create job descriptions.

HR Operations and Administration:

• Maintain and update employee records and HR databases.
• Ensure compliance with local labor laws and organizational policies.
• Handle employee inquiries and provide support on HR-related matters.

Employee Relations:

• Foster a positive and inclusive work environment.
• Address employee concerns and grievances in a timely and effective manner.
• Facilitate conflict resolution and mediate disputes when necessary.

Performance Management:

• Assist in developing and implementing performance management systems.
• Coordinate performance appraisals and provide feedback to employees.
• Support employees in setting goals and professional development plans.

Training and Development:

• Identify training needs and coordinate employee development programs.
• Organize workshops, seminars, and other training initiatives to enhance skills and knowledge.

Project Management Support:

• Assist in managing HR aspects of project timelines, budgets, and deliverables.
• Coordinate with project teams to ensure alignment with HR policies and procedures.
• Monitor and report on HR-related project milestones and progress.

Requirements

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 5 years of experience in HR functions, preferably within the creative industry or similar sectors.
• Proven experience in onboarding, recruitment, employee relations, and performance management.
• Strong understanding of Kenyan labor laws and HR best practices.
• Project management experience is highly desirable.
• Excellent interpersonal and communication skills.
• Ability to work independently and as part of a team.
• Strong organizational and multitasking abilities.
• Proficiency in HR software and Microsoft Office Suite.

Key Performance Indicators (KPIs):

Onboarding Efficiency:

• Time taken to complete the onboarding process for new hires.
• New hire satisfaction rate with the onboarding process (measured through surveys).

Recruitment and Talent Acquisition:

• Average time to fill open positions.
• Number of qualified candidates per open position.
• Retention rate of new hires within the first year.

Employee Records and Compliance:

• Accuracy and completeness of employee records.
• Compliance rate with local labor laws and organizational policies.

Employee Relations and Satisfaction:

• Employee satisfaction and engagement scores (measured through surveys).
• Number of employee grievances resolved within a specified time frame.
• Employee turnover rate.

Performance Management:

• Percentage of employees with completed performance appraisals.
• Improvement in employee performance scores over time.
• Participation rate in goal-setting and professional development plans.

Training and Development:

• Number of training sessions organized and attended by employees.
• Employee feedback on the quality and relevance of training programs.
• Improvement in skills and knowledge post-training (measured through assessments).

Project Management Support:

• Timeliness and accuracy of HR-related project deliverables.
• Feedback from project teams on HR support provided.
• Alignment of project outcomes with HR policies and procedures.