Job Summary

We are seeking a dynamic and service-oriented Human Resources Officer to support and manage the HR function within a busy hospitality environment. Based in Nyali, Mombasa, the ideal candidate will play a critical role in recruiting, developing, and supporting hotel staff to ensure a productive, compliant, and positive workplace.

Key Responsibilities

• Oversee the full recruitment cycle, onboarding, and induction for hotel employees.
• Ensure all HR activities comply with Kenyan labor laws and internal policies.
• Coordinate and implement employee training programs aligned with hospitality standards.
• Manage staff welfare initiatives, resolve conflicts, and handle disciplinary procedures.
• Maintain accurate employee records, files, and HR-related documentation.
• Collaborate with the Accounts Department to support payroll processing.
• Facilitate regular performance appraisals and probation evaluations.
• ​Assist department heads with workforce planning and HR matters

Requirements

Key Qualifications 

• Degree or diploma in Human Resource Management or a related field.
• Minimum of 2-3 years’ experience in an HR role, preferably within the hospitality or service sector.
• Strong understanding of Kenyan labor legislation and HR policies.
• Proficiency in Microsoft Office Suite.
• Excellent interpersonal, communication, and organizational skills.
• High level of integrity and ability to manage confidential information.