The National Social Security Fund is a friendly service organization which exists for the public good. It offers social protection to all Kenyan workers. We provide social security protection to workers in the formal and informal sectors.

Job Grade: NSSF Grade 8

Location: Head Office

Summary

This is the entry grade for degree holders in this cadre. An officer at this level will work under the supervision of a senior officer and may be deployed in any of the following three (3) operational areas to perform the duties specified thereof.

Duties & Responsibilities

The specific duties and responsibilities at this level will entail:

 Talent Acquisition & Organizational Development

• Checking and confirming new employees’ documents on reporting date, opening files and maintaining employees records in the system;
• Monitoring the expiry date of the probation period for new employees and initiating confirmation process after expiry of probation period;
• Administering of leave in the system and attending to staff queries regarding leave;
• Capturing manually applied for absences such as sick leave, exam leave, compassionate leave and unpaid leave applications in the SAP system;
• Processing pay change advice (PCA) for staff changes; and
• Processing staff clearance and handling enquiries on staff separation.

Talent Development

• Participating in carrying out Training Needs analysis annually;
• Preparing Agenda for Human Capital Management Committee;
• Analyzing requests on incremental credits and tuition refund;
• Receiving invoices from training providers for processing of payment;
• Compiling and submitting applications for training reimbursements to NITA;
• Distributing training certificates to participants;
• Participating in cascading of departmental performance objectives;
• Participating in preparation of departmental annual workplan; and
• Participating in collating staff appraisal reports.

Operations

• Handling enquiries from medical service providers, Administrator and employees;
• Clearing exiting staff and preparation of schedule for payment of final dues; retrieve their medical smart cards;
• Data entry and upload for internal customers e.g. pay change advice on promotions, TPS, salary advances & transfer allowances;
• Data entry for external customers e.g. bank loans, insurance premiums, SACCO deductions in the system;
• Dispatching of ready clearance cheques from cash office to the respective payees;
• Receiving loan applications, open and/or retrieve staff loan files and appraise staff loan applications;
• Drafting response letters to applicants based on committee resolutions;
• Delivering confidential/personal files to line managers as required;
• Liaising with Medical Scheme Administrator on staff medical enquiries;
• Drafting summaries and letters for disciplinary cases;
• Liaising with Medical administrator and medical service providers on wellness programs; and (xii) Participating in Collective Bargaining Agreement (CBA) and Joint Industrial Council Meetings.

Requirements for Appointment

For appointment to this grade, an officer must have:

• Bachelor’s Degree in Human Resource Management or its equivalent from a recognized institution; and
• Proficiency in computer applications.