The job holder will be responsible for developing and delivering people management strategies which support the overall business strategic objectives. The jobholder will be expected to contribute at both a strategic and operational level in order to identify HR priorities and recommend appropriate solutions and interventions which support business aims, in addition to providing a customer-focused HR service. He/she will provide expert professional advice and support to managers and staff on all aspects of people and talent management.

Responsibilities

• Develop and implement HR strategies, policies, and programs aligned with the company’s goals and objectives.
• Oversee the full employee lifecycle, including recruitment, onboarding, training and development, performance management, and off boarding.
• Lead the recruitment and selection process, ensuring the identification and hiring of top-quality candidates for various positions within the organization.
• Develop and implement effective onboarding programs to facilitate the integration of new employees into the organization’s culture and processes.
• Design and deliver comprehensive training and development initiatives to enhance employee skills and performance, including management and leadership development programs.
• Develop and maintain competitive compensation and benefits programs to attract and retain top talent.
• Oversee all the administrative aspects of the office operations and offer support.
• Ensure statutory deductions are remitted with the relevant government authorities.
• Implement performance management systems to drive employee engagement, productivity, and continuous improvement.
• Provide guidance and support to managers and employees on HR policies, procedures, and employment-related matters.
• Ensure compliance with employment laws and regulations, including proper record-keeping, documentation, and reporting.
• Foster a positive work culture and employee engagement through effective communication, recognition programs, and employee relations initiatives.
• Handle employee relations matters, conduct investigations, and facilitate conflict resolution when necessary.
• Stay updated on HR best practices, industry trends, and legal requirements to ensure the organization remains in compliance and adopts innovative HR approaches.
• Manage employee data and HR systems, ensuring accuracy, confidentiality, and data security.
• Collaborate with senior management to provide HR insights, recommendations, and support for strategic decision-making.
• Lead and supervise the HR team, providing guidance, coaching, and performance feedback.
• Any other HR and Administration role assigned by the management.

Qualifications

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Professional HR Certification either CHRP or Higher Diploma in Human Resources Management is highly desirable.
• At least 5 years of work experience in mid-level HR position preferably in the professional service industry.
• IHRM membership and a valid practicing certificate are highly desirable.
• Full understanding of the HR function and best practices.
• Working knowledge in multiple human resources disciplines as a HR generalist.
• Demonstrated leadership and team management.
• Strong knowledge of HR best practices, employment laws, and regulations.
• Experience in designing and delivering training and development programs.
• Proficient in HRIS systems and MS Office Suite.