Key Responsibilities:

• Assists HR Business Partners on talent-related matters including, but not limited to performance management, conflict resolution, terminations, etc.
• Manages allegations of misconduct/policy violations in designated departments from beginning to end, including:
• Communicating with claimant to acknowledge receipt of allegation and keeping them apprised through conclusion
• Identifying policies that may have been violated, outlining investigation next steps and recording on the internal tracker
• Scheduling, conducting and drafting minutes for investigation meetings and hearings
• Seeking guidance from Legal team and HRBP as appropriate
• Provides HR policy guidance based on specific location when appropriate:
• Raises awareness of policies among managers and employees
• Helps employees to navigate and interpret policies
• Helps managers increase compliance and manage non-compliance according to policy
• Provides administrative support to HRBPs on performance reviews, engagement surveys, learning & development, DEIB and employee communications.
• Supports managers on effectively addressing employee performance and conduct issues.
• Partners with relevant People team members and organization on Learning & Development and Diversity, Equity, Inclusion and Belonging programs and trainings when applicable.
• Works alongside People Operations team to develop processes and workflows that improve the employee experience and operational efficiency of the People team.
• Raises policy concerns directly with People Operations responsible, and when applicable, works with People Operations on policy updates.
• Improves processes, tools and workflows to create a streamlined and enhanced experience for the HR Business Partnership function.
• Analyzes and reports on relevant HR metrics.
• Other duties as required.

Minimum Qualifications:

• Bachelor’s degree in Human Resources or a related field, or equivalent experience
• Completed Certified Human Resource Professional (CHRP) certification.
• 3 years of HR experience, with experience managing Employee Relations cases of various complexity.
• Capable of comprehending, interpreting, and applying appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies.
• Demonstrates exceptional judgment and decision-making skills.
• Strong communication skills.
• Excellent writing and note-taking skills.
• Highly organized, responsive and quick.
• Strong ability to work with people, build relationships and demonstrate compassion and objectivity.
• Preferred candidates will have working experience in a similar setup, such as a start-up tech environment or a manufacturing setup with a dynamic workforce. Experience in fast-paced, evolving work environments will be highly valued, as it demonstrates adaptability and the ability to manage diverse challenges effectively.