Key Responsibilities:

Strategic HR Management

• Formulate, review, and implement Human Resource Management policies and Standard Operating Procedures (SOPs).
• Develop and execute HR strategic plans, operational targets, and work plans to meet organizational objectives within set timelines.
• Lead Human Resource planning and organizational structuring and restructuring in collaboration with management and department heads, ensuring alignment with organizational goals.

Employee Records & Data Management

• Maintain accurate and up-to-date employee records and files, including regular updates to the Employee Handbook and HR databases.
• Manage the Human Resource Management Information System (HRMIS), ensuring data accuracy.

Compensation & Benefits Administration

• Develop and maintain job descriptions for all roles.
• Administer employee benefits in compliance with legal requirements.
• Coordinate the Performance Management Process in collaboration with management.
• Oversee and maintain employee leave records.

Recruitment & Onboarding

• Effectively manage staff recruitment and selection processes in order to enhance the best practices and compliance.
• Design and implement an effective new hire orientation program to enhance onboarding.

Payroll Administration

• Process and manage payroll, including working hours, deductions, new hires, and terminations, ensuring compliance with regulations.
• Administer and advise on a competitive and rational compensation structure that benchmark with industry trends and trends in the labor market.
• Address and resolve employee payroll queries and issues.
• Manage staff welfare & benefits programs-Medical Cover, WIBA and Pensions.
• Ensuring compliance to statutory requirements as per relevant statutes/acts.

Training & Development

• Administer performance management systems, evaluate/review the system and advise the management appropriately.
• Design and deliver training programs on company policies and procedures.
• Identify and address skills gaps through appropriate training recommendations.
• Support employee growth by fostering personal branding and career development.

Compliance & Organizational Support

• Conduct regular reviews of HR documentation and perform gap analyses to identify and address improvement areas.
• Ensure compliance with regional HR policies for Uganda, Tanzania, Ethiopia, and Rwanda.
• Collaborate with teams on disciplinary actions, reporting, and employee engagement initiatives.
• Oversee the full recruitment lifecycle, including job advertisements, candidate screening, testing, interviews, and background checks.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, Organizational Development, or a related field.
• Minimum of 7 years of HR experience, with at least 3 years in senior management.
• Membership in IHRM is an added advantage.
• Familiarity with HR software and HRIS systems.
• Commercially aware and able to implement measurable HR strategies.
• Proven experience working in the IT industry is an added advantage.
• Strong interpersonal and communication skills across organizational levels.
• Knowledge of HR policies and labor standards across East African countries.