KEY RESPONSIBILITIES:

The Human Resources Manager will:

• Lead the full HR function, including Recruitment, Performance Management, Training & Development, Employee Relations, and HR Operations
• Drive culture transformation and strengthen staff engagement across all branches
• Ensure full compliance with labour laws, regulatory requirements, and internal policies
• Oversee talent acquisition and build strong leadership pipelines
• Manage disciplinary processes, staff welfare, and employee grievance handling
• Provide strategic HR advisory to senior leadership and support organisational growth
• Implement HRIS, policies, systems, and process improvements for operational excellence

QUALIFICATIONS & EXPERIENCE:

We’re looking for candidates with:

• Bachelor’s degree in HRM, Business, or related field (Higher qualification/CHRP is an added advantage)
• Minimum 5–7 years progressive HR experience, with at least 3 years in a supervisory or managerial role
• MUST have experience in the microfinance industry
• Strong knowledge of the Employment Act and HR best practices
• Excellent communication, leadership, coaching, and conflict-resolution skills
• High integrity, confidentiality, and strong organisational judgement