Role

• Serve as the focal point for the overall delivery of all Human Resources services in Kakuma.

Responsibilities

Talent Acquisition

As the designated recruiter for the field office:

• Coordinate recruitment of functional, administrative, and support-level staff at the field office for both standard and Just-in-Time recruitments.
• Coordinate internal mobility strategies for internally recruited staff.
• Serve as the HR panelist for recruitment and support all localized recruitments for national and incentive staff.

Talent Management

• Ensure appropriate onboarding and transition processes for all field-based staff.
• Coordinate performance management processes for all field-based staff.
• Provide support and advisory services to line managers regarding corrective or disciplinary actions.
• Manage the exit process for all field-based staff.
• Track approved professional development and career pathing objectives for field staff.
• Support compensation and benefits strategies by coordinating localized salary surveys at least once every two years and highlighting any challenges in talent retention.

Services and Administration

Directly supervise the field-based HRO to:

• Monitor all types of leave and absenteeism daily, weekly, and monthly as appropriate.
• Maintain up-to-date records for personnel files, recruitment, leave, training, performance management, benefits, payroll, and timesheets.
• Maintain up-to-date recruitment tracker for the County.
• Ensure all field-based staff are registered on the payroll, with benefits service providers, and with statutory bodies.
• Facilitate all staff trainings.
• Ensure proper management of the exit process for all exiting field staff.
• Provide the HR Coordinator with regular updates on relevant staff status changes.

Employee Relations

• Support staff and supervisors in managing grievances and disputes.
• Conduct monthly staff meetings for training and engagement.

HRIS

• Maintain all talent acquisition and management processes on Cornerstone.
• Manage HRIS data on Workday.
• Process incentive staff payroll on Paymaster and provide support on the Integra system.

Reporting

Provide bi-weekly/monthly reports to the HR Coordinator on:

• Personnel files, Recruitment, Leave, Training, Performance management, Benefits, Payroll, Duty of care and Employee relations issues.

Payroll

• Submit national staff payroll inputs to Nairobi by the 15th of each month.
• Oversee processing of incentive staff payroll by the 20th of each month.
• Respond to staff queries regarding pay and benefits.

Safeguarding

• Demonstrates a commitment to upholding the highest standards of integrity and professional conduct by preventing any form of abuse, exploitation or harassment. Promotes a safe and respectful environment for clients, colleagues and communities whilst promptly reporting any safeguarding concerns in accordance with IRC policies and procedures.

Qualifications

• Bachelor’s degree in Human Resources Management or Business Administration. A Bachelor’s degree in another field with a Postgraduate Diploma in HR Management is also acceptable.
• At least 5 years of continuous experience in a similar role, with a minimum of 3 years in a supervisory capacity.
• Certified HR practitioner as per the IHRM Act.
• Experience with an INGO is an added advantage.

Knowledge and Skills

• Good knowledge of national labor laws and statutory requirements (Employment Act, WIBA, OSHA, NITA, RBA, NHIF, NSSF, PAYE).
• Understanding of compensation and benefits strategies.
• Proficiency in MS Office Suite and payroll systems.

Demonstrated skills in:

• Staff supervision
• Team building
• Organization and time management
• Verbal and written communication
• Analytical reasoning and conflict resolution
• Interpersonal relations and negotiation
• Report writing and cultural sensitivity

Demonstrated Ability To:

• Work independently and meet tight deadlines.
• Operate in a multicultural, multi-ethnic environment.
• Manage projects and adapt flexibly to achieve goals.
• Work in climatically and logistically challenging environments.
• Experience in conflict or post-conflict settings is an added advantage.