The Human Resources Officer will play a key role in supporting the full spectrum of HR functions, including talent acquisition, onboarding, immigration support, HR administration, compensation and benefits, employee relations, performance management, and compliance. This position ensures smooth HR operations and contributes to fostering an inclusive, compliant, and engaging work environment.

Key Duties & Responsibilities

Talent Acquisition

• Prepare job descriptions, post openings, and screen candidates.
• Coordinate interview schedules and maintain communication with candidates.
• Manage applicant tracking systems and recruitment databases.
• Represent the company at career fairs and recruitment campaigns.

Onboarding & Orientation

• Coordinate and execute a seamless onboarding process for new hires.
• Prepare employment documentation, including contracts and statutory forms.
• Facilitate employee induction sessions on policies, procedures, and culture.
• Ensure workstation readiness and issue necessary equipment.
• Track onboarding progress and gather feedback to improve the process.

Visa & Immigration Support

• Manage end-to-end visa and work permit processes for expatriates.
• Liaise with immigration authorities, legal counsel, and agents for timely and compliant processing.
• Monitor visa renewals and proactively manage extensions.
• Advise employees on immigration requirements and timelines.
• Maintain accurate visa and immigration records and ensure compliance.
• Support relocation logistics where applicable.

HR Administration

• Maintain accurate employee records in HRIS and personnel files.
• Draft and issue employment letters, contracts, and other HR documentation.
• Manage leave records and other time-off tracking.
• Ensure compliance with statutory and regulatory HR requirements.

Compensation & Benefits

• Support payroll administration by ensuring accurate data updates.
• Administer statutory deductions and employee benefits (health, NSSF, NHIF, etc.).
• Address employee queries related to compensation and benefits.

Employee Relations & Engagement

• Act as the first point of contact for HR policy and procedure inquiries.
• Support initiatives promoting a healthy and inclusive workplace.
• Assist in planning and executing team-building, wellness, and engagement activities.
• Handle routine employee relations matters and disciplinary support.
• Conduct exit interviews and manage offboarding processes.

Performance & Development

• Support implementation of performance management cycles.
• Track probation reviews, appraisals, and performance improvement plans.
• Assist in coordinating employee training, development plans, and skills mapping.

Compliance & Reporting

• Ensure HR policies are up-to-date and communicated across the company.
• Prepare HR reports, dashboards, and metrics for management.
• Support HR audits and ensure compliance with labor laws and data confidentiality.

Qualifications & Experience

• Bachelor’s degree in Human Resources Management, Business Administration, or a related field.
• Professional HR certification (e.g., CHRP, CIPD, SHRM) is an added advantage.
• Minimum of 3–5 years of progressive HR experience in a similar role.
• Strong knowledge of Kenyan labor laws and HR best practices.
• Experience in handling immigration processes and expatriate management is an advantage.
• Proficiency in HRIS, payroll systems, and MS Office Suite.
• Excellent organizational, communication, and interpersonal skills.
• Ability to maintain confidentiality, professionalism, and attention to detail.