Key Responsibilities

• Manage the full lifecycle of employee leave cases, from intake to return-to-work.
• Administer programs including FMLA, ADA accommodations, Short-Term Disability, and Workers’ Compensation.
• Serve as the primary contact for employees, supervisors, and client leadership on leave-related matters.
• Ensure compliance with federal, state, and company requirements.
• Coordinate with insurance carriers, medical providers, and HR teams to ensure seamless communication.
• Provide trusted guidance to clients on leave management best practices.

Qualifications

• Bachelor’s degree in Human Resources or related field.
• 3+ years of experience in leave management, employee relations, or benefits administration.
• Strong knowledge of FMLA, ADA, and disability coordination.
• Excellent communication, problem-solving, and organizational skills.
• Ability to handle sensitive matters with professionalism and discretion.
• Comfortable working in a fast-paced, client-service environment.