Kenya Forest Service is a corporate body established under the Forest Conservation and Management Act no 34 of 2016 (henceforth referred to as the Act). The Act which was operationalized on 31st March 2017, gave the Service’s mandate as “to provide for the development and sustainable management, including conservation and rational utilization of all forest resources for the socioeconomic development of the country and for connected purposes”.

ICT ASSISTANT – REF KFS/ICTA/2024 – KFS GRADE 9 – (10) POSITIONS

Entry Requirements :

• Diploma in Information Technology, Computer Science, Business IT, Software Engineering, Computer Engineering or other relevant and equivalent qualifications from a recognized Institution.
• Membership in good standing of the relevant recognized professional body
• Proficiency in Computer applications.
• Fulfilled the requirements of Chapter Six of the Constitution.

Skills & Attributes

• Ability to get on well with diverse workforce.
• Honesty and Integrity.
• Positive working attitude and ability to give and take instructions.
• Ability to work with minimum supervision.
• Creativity and innovation.
• Interpersonal relations including being a team player.
• Innovative & proactive

An officer at this level shall report to a senior officer

Duties and responsibilities

• Installing, configuring and maintaining computer applications on ICT equipment (new/existing);
• Provide support to service desk operations;
• Maintain, upgrade and carry out system administration of anti-virus products to secure the Service’s network from attacks;
• Logging user problems, document solutions after resolving them;
• Providing end user support and training users on effective and efficient use of ICT facilities;
• Promote public values and principles
• Mentoring and coaching