14 Feb 2020

ICT Officer at Co-operative Bank of Kenya

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The Co-operative Bank of Kenya Limited is incorporated in Kenya under the Company Act and is also licensed to do the business of banking under the Banking Act. The Bank was initially registered under the Co-operative Societies Act at the point of founding in 1965

Job Summary

A large cooperative organization, with has its head office located in Meru County seeks to recruit a suitably qualified person to fill the position of ICT Officer.

The ideal candidate will be required to have the following skills, attributes and competencies:

  • Must be a holder of a Bachelor’s degree in Information technology or computer science from a recognized university;
  • A diploma in software development will be an added advantage;
  • Must have attained a C+ in KCSE;
  • Have demonstrated high level of innovation and creativity;
  • Ability to explain technical issues to non-technical users;
  • Minimum 4 years’ relevant working experience;
  • Must be above 30 years of age;
  • Must have worked in a FMCG.

Responsibilities

Reporting to the ICT Manager, the ICT Officer shall have the following duties and responsibilities:

  • Installing and configuring computer hardware, operating systems and applications;
  • Advise end users on how to resolve application malfunctions;
  • Development and enhancement of relevant user standards, security measures;
  • Maintain a database of user problems and queries and making regular follow up of them;
  • Maintain and confirm the validity of backups;
  • Assist in effecting both preventive and corrective maintenance, and implement hardware and software maintenance requirements and upgrades;
  • Maintenance of backups, software library and the related documentation;
  • Assist to ensure start and end of day procedures and regular maintenance of the databases;
  • Analyze user requirements in all functional areas and ensures that they are met;
  • Ensure that regular systems upgrades including system software upgrades are effected for optimum performance;
  • Ensure accuracy and reliability of information while providing security to protect data from damage and unauthorized access;
  • Analyze technical requirements in all functional areas, designing procedures to meet those requirements, and ensuring that the procedures are implemented effectively and efficiently;
  • Set up the communication infrastructure to provide effective, efficient interaction within a prescribed user area;
  • Liaise with hardware and network support in resolving cross cutting system problems;
  • Assist in trouble shooting all ICT equipment including basic LAN/WAN related components;
  • Assist in the implementation of relevant hardware standards, security measures, procedures and guidelines


      Method of Application

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