Mount Kenya University (MKU) is a fully fledged chartered university committed to a broad-based, wholistic and inclusive system of education. It has an overall goal of promoting human resource development for society’s progressive good. The university has adopted several international best practices in its core functions, which has enabled its students and faculty win awards, thus stamping its authority as a centre of excellence. At its main campus in Thika town in the outskirts of Kenya’s capital Nairobi, the university is transforming a hitherto industrial town into an educational hub.

Qualification

Education, Skills and Experience

Must have:

• Bachelor’s degree or its equivalent in specialized in ICT and related field
• Certification in specific area such as Web, Security/Networking (Microsoft, Cisco, Oracle),
• Minimum of 3years’ experience at Grade 9 or at a similar position in a recognized academic institution.

OR

• Must possess Higher National Diploma in Computer Science/Computer Technology/ Information Technology or its equivalent from a recognized institution.
• Certification in specific area such as Web, Security/Networking (Microsoft, Cisco, Oracle),
• 5 years’ experience at Grade 9 within MKU or in a similar position in a recognized academic institution

Key responsibilities also include

Duties and responsibilities:

• Assess the ICT Requirements of Departments in liaison with the other ICT staff to meet the needs of these Departments;
• Conduct user training and support for all staff on the necessary skills needed for effective service delivery in the end-user environment;
• Develop and maintain suitable tools for the preparation of statistics and reports as may be required from time to time by the University;
• Work closely with the applications team, network team, technical team and the University administration to coordinate their efforts towards effective user support in the Departments
• Develop, maintain and regularly carry out appropriate data and application backup and security procedures.
• Design, develop, test and maintain core applications and databases towards meeting the expanding needs of the University;
• Work closely with the network team, ICT support team and the University Management towards achieving an effective, fully integrated information system to meet the changing needs of the University.
• Design and implement disaster recovery and continuity systems for University software applications and databases; and Train and develop the requisite leadership, managerial and technical skills towards meeting the needs of the Applications Management Team.
• Any other duties that may be assigned by the immediate supervisor