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2 Oct 2023

ICT Officer(User Support Services) Grade ABC – 6 Posts at University of Nairobi

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Job Description

The University of Nairobi, a body corporate established under the Universities Act 2012 of the laws of Kenya and the University of Nairobi Charter, is the pioneer institution of University education in Kenya and the region. The only institution of higher learning in Kenya for a long time, the University of Nairobi responded to the national, regional and Africa’s high level manpower training needs by developing and evolving strong, diversified academic programmes and specializations in basic sciences, applied sciences, technology, humanities, social sciences and the arts.

Job Specifications (Applicants shall have)

  • KCSE mean grade C with credits in the relevant subjects plus an ordinary Diploma in either Computer Science or Electrical/Electronic Engineering or equivalent qualifications plus 3 years’ relevant experience. In addition, should have at least 3 year’s user support services experience.
  • Must possess the following: technical skills in networks and communication infrastructure and service management; sound systems analytical and diagnostic skills; PC Security and software installation and configuration skills and effective communication and good interpersonal skills.

Duties and responsibilities:

  • To train users in and provide support for proper use PC software and hardware.
  • To ensure proper functioning of computer equipment, communication and network resources.
  • To support communication network, equipment and services
  • To monitor and ensure proper functioning of assigned segments of Local Area Networks
  • To support information systems and websites at designated sites
  • To maintain client-level security configurations to minimize host vulnerabilities.
  • To perform any other duties assigned by the Manager (USS)


Method of Application

Submit your CV giving details of their qualifications, experience and three (3) referees, as well as indicating their telephone and e-mail contacts, copies of relevant documents and Application to  [email protected]
Use the title of the position as the subject of the email

Closing Date : 13 October. 2023





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