2 Jul 2019

ICT Support Officer at TopNotch Construction Limited

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Duties and Responsibilities:

  • Build and distribute new and re-configured devices (PCs, laptops and mobile devices).
  • To adopt a proactive approach and responsibility in providing ICT support, advice and one to one training to staffs
  • To provide technical support and advice as required across the office for all the staff  To install, maintain, upgrade and repair a wide range of ICT equipment.
  • Rectify problems relating to the malfunction of ICT equipment including software
  • Respond to ICT Support requests in a timely fashion to ensure minimum disruption to the company activities at all times.
  • Install and upgrade both systems and application software as required adhering to all licensing regulations
  • Perform preventive maintenance duties on items of ICT hardware, including the cleaning of equipment.
  • To provide support for the company information management system (CIMS) and associated software.
  • Follow office backup, virus protection and security procedures. Note risks to ICT systems and suggest precautions to the ICT Systems Manager.
  • To assist with the design and maintenance of the company’s intranet, web site and digital signage system ensuring they are populated with current data at all times.
  • Create user accounts for staff to access the company network including other specific/departmental software used in office.

Minimum qualifications:

  • A minimum of a degree in Information Technology, or Computer Science
  • ICT Certification professional will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)
  • Good knowledge of internet security and data privacy principles
  • In depth understanding of diverse computer systems and networks
  • Excellent communication skills
  • At least 3 years of relevant experience is required
  • Experience in handling ICT functions

How to Apply

Qualified candidates should submit their applications to: [email protected] clearing quoting th

“ICT Support Officer” on the email subject line on or before 16    July 2019.

Only shortlisted candidates will be contacted.

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