Reporting: The Divisional Manager

Job Profile:

Signature Healthcare Limited an ISO 9001:2015, WHO-GDP and a Blue Certified Company that specializes in the importation and marketing of pharmaceuticals is looking for an Infection Control Representative to join their vibrant team.

Job Requirements:

The job holder’s role is to promote and sell the products of Signature Healthcare Ltd in order to increase product awareness, answer queries, provide advice and introduce new products into the market. In addition, the job holder will be required to ensure the sales cycle is complete by creating demand, making the sale, following up on the delivery of sale, ensuring quicker movement of stock in clients ‘premises and ensuring the client’s account is healthy through prompt collection of debt
and proper debt management. The job holder will also ensure that the company’s image is upheld at all times and in the best way possible.

Duties and Responsibilities:

• Creating demand for our products through making visits (calls) to clients including and not limited to prescribers, pharmacies, medical facilities and institutions.
• Implementation of the corporate, divisional & Preparation and Implementation of individual strategic plans
• Intelligently and strategically booking direct & transfer orders from clients from demand created in both the base and out-station and following up on the orders either from office or from distributors
• Customer relationship management (CRM) on behalf of the company by ensuring customer satisfaction in optimal
• Ensuring your base and out station regions are optimally combed (covered inside-out) and each  client mapped in order to ensure maximum business is gained Conducting prescription audits from all major pharmacies in the region and amongst all other forms of intelligence as required by marketing SOP.
• Arranging appointments with clients prior to any call for optimal utilization of resources and objectivity in call making
• Maintaining a detailed and current client listing for your territory at all times and utilizing the client listing in bulk texting, calling, planning objective visits and for other forms of demand creation
• Understanding and adhering to corporate marketing SOP at all times in all sections
• Represent the company in the best capacity at all times (smart dressing, eloquent in detailing and product knowledge).
• Participate in the company’s training sessions and impromptu mock detailing challenges.
• Ensure rational utilization of pharmaceutical samples and promotional items during marketing and only handling such samples in the possession of a valid medical representative license.
• Organizing and facilitating CME(s) and round table meetings in the region and making appropriate follow up for returns on investments
• Any other task that may be assigned by the divisional manager and/or the management.

Minimum Requirements:

• Educational background includes a Diploma in Nursing.
• Previous managerial experience in infection control is an added advantage.
• Experience in sales with a proven enthusiasm for sales and marketing.
• Practical experience in suture use is also an added advantage.

Skills:

• Exceptional interpersonal, Excellent verbal and written communication skills
• Strong problem-solving skills and ability to work with numbers
• Leadership acumen/leadership strength
• Adaptable to different situations and environments
• Attention to detail
• Strategic vision / comprehensive understanding of businesses and organizational needs