Job Purpose

• Identify system requirements, install updates and monitor system performance so as to ensure that AFC ICT requirements are efficient.

Responsibilities

• Establish system specifications by conferring with users; analyzing workflow, access, information, and security requirements; designing system infrastructure.
• Establish system requirements by planning and executing the selection, installation, configuration, and testing of PC and server software and operating system.
• Maintain system performance by performing system monitoring and analysis, and performance tuning; troubleshooting system software, networks and operating and system management systems; designing and running system load/stress testing; escalating application problems to vendor.
• Secure system by developing system access controls, monitoring and evaluation; establishing and testing disaster recovery policies and procedures; completing back-ups; maintaining documentation.
• Prepare and train users by designing and conducting training programs; providing references and support.
• Upgrade system by conferring with vendors and services; developing, testing, evaluating, and installing enhancements and new software.

Qualifications and Experience

• Bachelor’s degree in Computer Science, information technology or equivalent.
• At least three (3) years’ relevant experience in busy IT department in a similar role
• Additional professional qualification in ICT is an added advantage eg CCNA, mobile applications, data analyst, information security etc.

Other skills

• Analytical skills
• Oral and written Communications skills
• Team working skills;
• attention to detaitails