Job Purpose Statement

The Information Technology Manager is responsible for overseeing the IT department’s daily operations, managing IT projects, and ensuring that the technological infrastructure supports the company’s strategic objectives. This role involves working closely with other departments to develop and implement innovative IT solutions that enhance efficiency and improve customer service within NCBA Insurance Company Limited.

Ideal Job Specifications
Academic:

•  Bachelor’s or Master’s degree in a computer field
•  Relevant IT certifications
•  Project Management qualifications/experience will be an added advantage

Work experience

•  Five or more years in IT work experience
•  Working knowledge of common business systems
•  Working knowledge of common General Insurance underwriting systems
•  Working knowledge of General Insurance products and Reinsurance Treaties

Technical skills & Competencies

•  Excellent analytical and problem-solving skills.
•  Understanding of complex information and requirements
•  Ability to explain complex systems in simple terms.
•  Ability to work to tight deadlines and within constrains.
•  Dealing with Ambiguity
•  Optimizing Work Processes