What you will do:

• Develop and implement annual and approved departmental plans in line with the company strategy and annual plans.
• Foster a good working relationship between Insurance partners and other cross functional departments enabling re-alignment and support in claims operations.
•  Monitor claims operations performance and resolve any issues through quarterly review meetings with insurance partners.
• Monitor and report, on a weekly basis, claims approvals and settlement status for all claims sent to the underwriter.
• Guide the business on any related policy changes in the insurance industry.
• Lead a team of insurance officers and carry out quarterly review meetings for guidance, support and developing action plans.
• Review and approve clients qualifying to benefit from Insurance Customer loyalty program.
• Act as a representative of the business on various insurance forums

What we are looking for:

• Bachelor’s degree or Diploma in Actuarial Science, Insurance, or a relevant field
• At least 5 years of experience in insurance with minimum 2 years’ experience in claims management
• Certificate of proficiency in insurance will be an added advantage
• Solid understanding of insurance regulations
• You are passionate about our mission to empower entrepreneurs