Job Summary

The jobholder is responsible for processing insurance claims in line with set policy guidelines.

Job Description

Duties and Responsibilities

• Ascertaining that claims are reported in good time and that documentation is properly done
• Analysing claims and supporting documents for verification of validity.
• Ensuring prompt registration and acknowledgement of reported claims
• Reviewing claim reports and recommending settlement in line with policy liability and circumstances of loss
• Ensuring prompt processing for settlement on all fully documented and concluded claims and seeking approval for payment within the agreed timeframes and approval levels
• Consulting and advising on issues regarding claims management.
• Carrying out Insurance Risk Surveys fronted by Insurance Companies
• Implementing policy terms and conditions recommended by the surveyors for risk improvement
• Assisting in the annual tendering process for Insurance brokerage services and negotiate competitive premium rates with the successful firms
• Providing procedural advise to staff regarding insurance covers placed.
• Maintaining the underwriting register, records, and files.
• Reviewing and maintaining policy documents in the insurance department
• Implementing KenGen management policy on assets and manpower
• Drafting periodic status reports
• Ensuring implementation and compliance with relevant ISO standards and procedures
• Ensuring compliance with company safety policy and Occupational Health and Safety regulations.

Educational Requirements Job Experience/Qualifications

For appointment to this grade a candidate must have: –

• Bachelors Degree in Insurance or its equivalent qualification from a recognized institution
• Proficiency in computer use and applications.
• Fulfil the requirements of Chapter Six of the Constitution.