Catholic Relief Services (CRS) is an international non-governmental organization supporting relief and development work in over 99 countries around the world. CRS programs assist persons on the basis of need, regardless of creed, ethnicity or nationality and works through local church and non-church partners to implement its programs. CRS has been helping poor, vulnerable families improve their lives through orphans and vulnerable children, agriculture, health, microfinance, and WASH programming in Kenya since 1965.

ROLE

The intern will:

• Provide direct implementation support for CommCare and PowerBi technologies at field level offices.
• Provide tier one support for field staff using data collection tools.
• Build project-based staff capacity on data collection suite of tools which include Commcare and PowerBi.
• Ensure Nawiri staff adhere to agency wide data protection protocols when collecting and disseminating information.
• Provide technical and troubleshooting support to project-based staff utilizing ICT4D technologies.

QUALIFICATIONS

Required Languages

• Fluency in oral and written English.  Ability to write technical reports is an advantage.

Travel

•  Extensive travels within Marsabit and Isiolo Counties; 60-70% within Nawiri implementation areas

Key Working Relationships:

• Supervision: Reports to the ICT4D Specialist
• Internal: Learning Technical Manager, MEAL Interns, DFSA project staff and IT/GKIM staff.
• External: Partner staff

Education 

• Bachelor of Science in ICT or related field

Working Knowledge 

• Project Management knowledge/ Certification
• 3-24 months’ work experience (internships, volunteering, or paid work) in ICT-based knowledge and information management systems.
• Willing to be based in field offices.
• Excels in collaborative, multicultural environment.
• Strong analytical, problem-solving and research skills
• Agile, proactive, results-oriented
• Demonstrated commitment to respect, equity, diversity and inclusion including gender equality.

Emerging technology

• Knowledge of Data collection tools: i.e.  Iformbuilder or Commcare,
• Knowledge of data visualization tools such as Excel, ArcGIS, PowerBi, Zoho,
• Understanding of artificial intelligence, application of IOT and machine learning technologies to solve problems.

Database

• Understanding of SQL and general relational database management technologies, Certification preferred.
• Good understanding of data modeling.

Software Methodologies/Certifications 

• ITIL Foundation Certification desired.
• Understanding of software development concept and methodologies.