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11 Oct 2023

Internal Debt Collector at Sun King (Formerly Greenlight Planet)

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Job Description

Greenlight Planet is on a mission to revolutionize rural energy access for the 1.5 billion off-grid villagers who use dirty, dangerous kerosene lanterns for light. In four years we’ve sold 1.6 million solar lights to off-grid families in South Asia and Africa— all paid for up-front, in cash— the latter 1 million customers acquired over the past year. Our products were recognized recently as ‘the best solar lamp’ in the Economist. Uniquely, we sell our life-changing Sun King solar home lights to off-grid families in India and Africa through a massive direct sales force of trusted, village-level sales agents that penetrate deeply into rural markets to promote our products home to home and build trust in our brand at a micro level. Today 5,000 active Saathis bring clean, safe light to > 40,000 new off-grid homes each month. We’re now expanding our distribution network from three states to the whole of rural India and East Africa, an under-penetrated market of half a billion emerging consumers. And we are releasing more trustworthy, aspirational products to keep our network busy. Specialties Rural marketing, Solar lighting, India, Africa

About the  Role:

Internal Debt Collector will serve existing customers who have paused making Daily/Weekly/monthly installments for the units they have purchased on loan basis by providing proper, efficient and timely service as per agreed SLA, and contribute to realization of company’s goals by reducing number of delinquent  customers and maximize company’s revenues.

What you would be expected to do

  • Call and Inform clients of overdue payments and consequences of non-payments
  • Capture all  reasons for non-payments from customers
  • Capture all dispositions from the calls made on a daily basis.
  • Report all fraud cases to the team leader and  record the same on the fraud tracker
  • Ensure all customer information is correct(Including names and contact details)

You might be a strong candidate if you

  • Possess a minimum education requirement of a Diploma, Degree is an added advantage
  • You are a fluent English speaker
  • Possess excellent knowledge of MS Office Suites
  • Area team player
  • Are flexibility to work on shifts

What We Offer

  • An opportunity to grow as a professional in a dynamic, fast-growing, high impact industry;
  • The chance to work in an open-minded, collaborative culture surrounded by enthusiastic Greenlighters who are driven by the challenge of continuously innovating and growing an innovative, sustainable business with a profound impact on the world;
  • A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
  • Structured, tailored learning and development programs help you become a better leader, manager, and professional through the Greenlight Academy.


Method of Application

Submit your CV and Application on Company Website : Click Here

Closing Date : 31 October. 2023





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