JOB OUTLINE:

The purpose of the Internal Sales Representative – Product Support is to effectively execute their territory sales plan, championing customer success and meeting the sales target through the sales of Mantrac products and services within their assigned product portfolio and customer territory. The Internal Sales Representative will liaise with small sized prospects and customers, building and maintaining relationships via the telephone.

MAIN DUTIES AND RESPONSIBILITIES:

•  Lead management. To process all leads that are assigned within 24 hours of receipt using correct outcome codes that accounts are created and all opportunities logged on Sales Force when appropriate.
•  Ensures that customer data is correctly recorded and timely updated in Salesforce.com
•  Ensures that minimum PAR (planned annual rate) standards for calls per customer and average live customer calls per day are completed; Customer calls are planned daily in batches to ensure full engagement with key decision makers.
•  Commits on future sales figures based upon sales pipeline data and adequate utilisation of Mantrac’s sales methodology.

PERSON SPECIFICATION:

•  BSc Mechanical/Electrical engineering or in an Engineering related discipline
•  2-3 years sales experience including proactive telephone selling
•  Strong communication skills and good understanding of sales and marketing principles
•  Microsoft office proficient in Excel, Word and Power Point including use of Sales Force CRM