Job Summary

We are seeking to recruit an Investigations Officer to develop and manage full-time investigations processes, ensuring they are executed in a sensitive and confidential manner and with the highest levels of efficiency and propriety, through the use of investigating tools and methodologies.

Duties and Responsibilities

• Provides guidance to investigators to ensure that the work conforms to established standards and procedures and is completed in a timely manner.
• Conduct interviews, take statements, prepare case files, write reports, recommend criminal and/or disciplinary action or take part in criminal, misconduct and inquest proceedings.
• Liaising and working with law enforcement agencies, and professional and commercial organizations to ensure closure of investigations.
• Conduct inspections and investigations into allegations of wrongdoing and misconduct.
• Ensure that all risks and/or emerging risks, which are identified during an investigation/interaction with clients, are escalated to line management upon discovery.
• Identify high-risk business units and where requested to do so, participate in awareness initiatives.
• Ensure completion of received reports and complaints before and after investigations and make recommendations through the Head of Operations.
• Manages investigations function efficiently in order to meet the needs of the Organization as well as the expectations of the clients; this includes the timely execution of investigations.
• Develops and implements guidelines and practices for the conduct of effective investigations, ensuring proper application of due process principles.
• Ensure synchronization and maintenance of a comprehensive case management system for the effective tracking, management and reporting of cases at all stages of investigations.
• Coordinates investigations and compliance teams of the commission in carrying out investigations on its own accord or on request from any institution, office or person on any issue affecting ethnic or racial relations.
• Coordinates investigations in very high-priority and complex cases.
• Develops, implements and receives policies, strategies, guidelines and procedures on investigations and compliance.
• Monitors and evaluates the extent of implementation of policies, regulations and laws by various stakeholders on integration and cohesion.
• Verifies digital evidence gathered and prepares evidence reports for trial/ disciplinary action.
• Streamlines the investigations process to ensure timely execution of investigations, formulates, monitors and reports on annual work plans.

Minimum Requirements and Competencies

• Bachelor’s degree in Criminology, Computer Science, Data Communications, or equivalent qualification from a recognized institution.
• At least Five (5) years of experience.
• Hold a professional qualification in a relevant field such as CFE.
• Working knowledge of multiple security functions and security-driven technology solutions with a proven track record in security management, planning and coordinating.
• Enthusiastic and committed approach with a track record of building strong, trusted base relationships with colleagues and stakeholders at all levels.
• A sound working knowledge of security best practices and legislation affecting the security role.
• Strong management and leadership skills together with excellent communication, influencing, negotiating and engagement skills.