Responsibilities:

• Sourcing ICT hardware with an analytical mindset toward changing prices in the market
• Onboarding new staff members and supporting existing staff with our tech stack
• Becoming the expert with our inhouse apps and offering proactive feedback regarding staff usage and effectiveness
• Anticipating needs based on observation of staff processes and friction points
• Caring deeply about every staff member’s success and taking pride in knowing your ongoing efforts can help them achieve even better successes
• Any other duties that may be reasonably required from time to time

Requirements:

• Bachelor’s degree in computer science or related field
• 2+ years of experience in computer networks and systems maintenance
• Safaricom API experience and administration interface proficiency
• Android & iOS device management experience for Google Workspace groups and devices
• Excellent written and verbal communication skills
• Good interpersonal skills as well as great leadership qualities
• SQL & analytical skills are a strong plus
• Creative thinking
• Good problem-solving skills
• Proactive approach to work
• Take ownership of tasks