14 May 2018

Jumia (Mission) Job Vacancy : Head of HR

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Jumia is Africa’s leading internet group, with already over 3,500 employees in more than 14 African countries and huge successes such as Jumia, Jumia Travel, Jumia Food, Jumia Deals, Jumia House, Jumia Jobs and Jumia Services. It is led by top talented leaders offering a great mix of local and international talents and is backed by MTN, Millicom, Rocket Internet, Axa, Orange, Goldman Sachs & CdC.

Africa is one of the fastest growing economies in the world, offering excellent opportunities in a vibrant and booming environment. Its economic growth has enabled innovative businesses to flourish and this is where Jumia steps in.

We are currently looking for talented people with a passion for emerging markets and Africa to join our team and embark on our exciting journey.

Head of HR Job Responsibilities:

As Head of HR, your main mission will be to build a powerful HR department and grow your team (for 1 year ~): innovating by implementing the necessary tools/processes/initiatives to go beyond basics, create value, engagement and fun.Your responsibilities will include, without being limited to:

Admin and compliance:

  • Implements and administrates all HR policies & procedures guiding Jumia companies (onboarding, contracts, internal policies, immigration, leave management, payroll, offboarding);
  • Ensures admin processes are running smoothly;
  • Manages the HR & Admin team on a daily basis and in their development.


  • Implements and administrates all HR policies & procedures guiding Jumia companies (recruiting, training, mobility, induction, retention, succession planning, talent management, PPR);

Coaching and advice:

  • Improves the performance of team members by empowering a strong leadership and coaching culture;
  • Works closely with leadership to build, implement and enforce the HR initiatives (policies, programs, processes …);
  • Mentors, coaches, trains HRBPs to be able to take the lead in for the country

Continuous improvement

  • Promotes feedback mechanisms for employees to influence the continuous improvement of HR services and processes;
  • Ensures HR practices are aligned with business needs and makes recommendations to HR leadership when changes are appropriate;
  • Provides input to the design and development of company-wide HR initiatives and ensures they are aligned with business needs;

Qualifications for the Head of HR Job

  • Problem solving ability;
  • Demonstrates operational and strategic skills;
  • Experience of acting as a role model;
  • Driven by developing team members and empowering staff;
  • Rigorous management of results;
  • Able to work to deadlines and adapt to changing conditions;
  • Works independently, consults where appropriate;
  • Self-motivated;
  • Demonstrated ability to make independent decisions, evaluate people, manage conflicting priorities in a fast-paced environment and effectively interface with business and function leaders in a global matrix organization;
  • Outstanding communication, coaching, influencing and interpersonal skills with the ability to work effectively with people at all levels of the organization;
  • Minimum 8 years’ experience in HR/management/consulting;
  • Thorough working knowledge of MS Office, e.g. solid and sound Excel knowledge.

We offer:

  • A unique experience in an international, entrepreneurial, yet structured environment;
  • An unparalleled personal and professional improvement as our longer-term objective is to train the next generation of leaders for our future internet service lines;
  • The opportunity to be part of a team full of talented people with the best backgrounds.

How to Apply

Click here to apply online for the Head of HR Job

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