7 Jan 2021

Junior User Researcher at Transsnet

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Transsnet More is looking for a motivated and insightful Junior User Researcher based in Kenya who will work closely with overseas project team. The user researcher will help us create useful, usable and delightful mobile/web products for users and inspire improvement at all stages of product development by delivering compelling insights based on user research findings.

Job Responsibility:

  • Ÿ   Collaborating closely with overseas teams to organize and execute user research both online and offline, recording survey processes, collecting and analyzing research data / study results;
  • Ÿ   Building and maintaining respondent recruitment channels, engaging targeted respondents in structured surveys;
  • Ÿ   Monitoring competitive market dynamics, conducting benchmark studies and competitive analysis on a regular basis;
  • Ÿ   Monitoring online and offline public opinions towards products and reporting to overseas teams on a regular basis.
  • Ÿ   Sometimes work on very broadly defined, loose concepts, and sometimes on narrowly defined, tactical features
  • Ÿ   Work in a highly collaborative fashion with design, product, operation and marketing teams

Qualifications and Requirements:

  • Ÿ   Bachelor’s Degree in Anthropology, Psychology, Sociology, Human Factors Engineering, Computer Science or relevant field;
  • Ÿ   1+ years’ work experience in user research or market research, preferable with exposure in mobile/web product;
  • Ÿ   A desire to keep pushing your work until all details are attended to;
  • Ÿ   Fluency in English;
  • Ÿ   Proficiency in Microsoft Office;
  •    ŸExcellent communication skill, strong capability of observing and analyzing, strong time management skill, proactive, responsible, and team spirit.

Salary package is between Kshs.100,000/= to Kshs.128,000/= depending on skills, experience and competencies.

Method of Application

If qualified, urgently send CV and Cover letter to [email protected] and copy to [email protected]


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