26 Mar 2024

Key Account Manager at Text Book Centre (TBC)

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Job Description

Text Book Centre (TBC) is the biggest and most diversified book-seller in Africa. It was founded in 1964 as a partnership between two businessmen in Kenya, Mr. S V Shah and Mr. M J Rughani. TBC has over the years grown tremendously to become the leading bookstore chain in Kenya

Salary RangeKSh 100,000 – KSh 150,000/month

Responsible for the maximization of sales for all stationary range of products, art material and selected books in the Key Accounts Supermarkets Tier 1 .

Duties And Responsibilities:

  • Responsible for acquiring and servicing key account Tier 1 Supermarkets countrywide and identify growth opportunities to increase market penetration and optimise the Company’s market share.
  • Research and identify sales opportunities, generate leads, and close sales on a consistent basis and in line with credit and delivery terms.
  • Develop effective forecast of consumer trade needs and retail development in the target markets.
  • Contribute to planning and implementing of sales and marketing strategies together with the team to achieve the envisioned business growth plan.
  • Identify avenues for product improvements and on new product listings by constantly researching and remaining up to date with current industry trends, market activities and competitors.
  • Develop partnership (JBPs) with customers to ensure successful market entry plans and trade management.
  • Maintain effective communication channels between, merchandisers, sales team, and other departments to ensure smooth execution of business plans and strategies.
  • Ensure complaints and after-sales service issues and repairs are managed in time and to the satisfaction of the customer.
  • Maintain productive relationships across the merchandisers and sales team to fast-track revenue growth.
  • Liaise with the management in ensuring a seamless supply of merchandise as well as brand visibility at all points of sale and promotional activity campaigns in the 1st Tier supermarkets.
  • Represent the Company at Key Accounts meetings and events as and when required in liaison with the Head of Sales.
  • Prepares reports by collecting, analysing, summarising information, and articulating the same during monthly sales meetings.

Requirements and skills:

  • Minimum Business Degree / Diploma preferably in Marketing.
  • At least 5 years Sales & Channel Distribution experience.
  • Strong understanding of Retail/Channel Marketing, Retail Merchandising and Retail Management.
  • Excellent communication skills and an astute negotiator.
  • High level of commercial awareness.
  • Strong analytical, problem-solving, and decision-making skills.
  • Strong sense of teamwork and ability to work cross functionally with minimal supervision.
  • High level of integrity.
  • Good knowledge of IT systems and software.




Method of Application

Submit your CV, copies of relevant documents and Application to:

[email protected]

Use the title of the position as the subject of the email

Closing Date : 7 April. 2024





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