As the key accounts representative your main assignment is to acquire and onboard new Seller accounts on the app. Our strategy is to work through structured value chains, so you will be responsible to onboard formal/ structured sellers. This requires you have experience in sales of a financial product as well as estimating credit worthiness and are able to convince and sell at board room level.

Key Responsibilities

• Acquisition and onboarding of new key accounts.
• Research and identify promising value chains and verticals.
• Building and maintaining long-term customer relations.
• Indication of credit worthiness.
• Technical support in onboarding on an ongoing basis.
• Acknowledging customer queries and complaints and resolving the same.
• Follow-up on late payments through the Seller.
• Identify continuously opportunities for growth and improvement in existing accounts.
• Monitoring competition and advising the company on the same.
• Any other duty assigned by your immediate supervisor.

Key Deliverables

• Credit/Debt management
• Customer relationship management
• Targets
• Customer satisfaction
• Company ambassador
• Strong set of ownership

Skill & Experience

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Formal credit training is an added advantage.
• 2 -3 Experience in experience in the financial/fintech sector/Pharmaceuticals and/or FMCG sector.
• Excellent communication, presentation and negotiation skills.
• Good time management and organizational skills.
• Strong analytical and problem-solving skills.
• Strong set of ownership for every deliverable.